SURA was operating on local servers (on-premise), which limited its scalability and availability. The company decided to migrate to the native cloud as part of a corporate decision, with the aim of improving efficiency, reducing opera- tional costs and ensuring the adaptability of its services. In addition, they sought to eliminate dependency on WSO2's costly and highly specialized platform.
Robotic Process Automation (RPA) aims to revolutionize manual, repetitive, and inefficient processes by reducing costs and minimizing errors. However, it is crucial for businesses to avoid isolated RPA initiatives and embark on their automation journey with a well-defined goal and strategic plan in place.